Cancellation Policy
Cancellation Policy
We understand that circumstances may arise where you need to cancel your order. We have implemented the following Cancellation Policy to provide you with a clear understanding of the cancellation process and any applicable fees.
1. Eligibility:
a. You may cancel your order if it has not yet been processed or shipped.
b. Custom-made or personalized items may not be eligible for cancellation once the production process has begun.
2. Cancellation Process:
a. To request a cancellation, please contact our customer support team as soon as possible, providing your order details and the reason for your cancellation.
b. We will review your request and determine if the cancellation can be accommodated based on the status of your order.
3. Cancellation Fees:
a. If your order has not yet been processed or shipped, there will typically be no cancellation fee.
b. In some cases, if your order has already entered the processing or fulfillment stage, a cancellation fee may apply to cover any costs incurred up to that point. The specific fee will be communicated to you at the time of cancellation.
4. Refunds for Canceled Orders:
a. If your order is eligible for cancellation and a refund, we will process the refund within a certain number of days, depending on your bank or payment processor.
b. Please note that any applicable cancellation fees may be deducted from the refund amount.
5. Changes to the Policy:
a. We reserve the right to modify or update this Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.
Please note that this Cancellation Policy applies to online purchases made directly from our e-commerce store. If you purchased our products from a third-party retailer, please refer to their respective cancellation policies.
If you have any questions or need further assistance regarding our Cancellation Policy, please contact our customer support team, and we will be happy to assist you.
We understand that circumstances may arise where you need to cancel your order. We have implemented the following Cancellation Policy to provide you with a clear understanding of the cancellation process and any applicable fees.
1. Eligibility:
a. You may cancel your order if it has not yet been processed or shipped.
b. Custom-made or personalized items may not be eligible for cancellation once the production process has begun.
2. Cancellation Process:
a. To request a cancellation, please contact our customer support team as soon as possible, providing your order details and the reason for your cancellation.
b. We will review your request and determine if the cancellation can be accommodated based on the status of your order.
3. Cancellation Fees:
a. If your order has not yet been processed or shipped, there will typically be no cancellation fee.
b. In some cases, if your order has already entered the processing or fulfillment stage, a cancellation fee may apply to cover any costs incurred up to that point. The specific fee will be communicated to you at the time of cancellation.
4. Refunds for Canceled Orders:
a. If your order is eligible for cancellation and a refund, we will process the refund within a certain number of days, depending on your bank or payment processor.
b. Please note that any applicable cancellation fees may be deducted from the refund amount.
5. Changes to the Policy:
a. We reserve the right to modify or update this Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.
Please note that this Cancellation Policy applies to online purchases made directly from our e-commerce store. If you purchased our products from a third-party retailer, please refer to their respective cancellation policies.
If you have any questions or need further assistance regarding our Cancellation Policy, please contact our customer support team, and we will be happy to assist you.